Прегледај по Аутор "BUNDALO, Dusanka"

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    AUTOMATION OF TELLER/COUNTER SERVICES IN SMART CITIES CONCEPT USING UNIVERSAL DIGITAL DEVICES
    (Institute of Electrical and Electronics Engineers, IEEE, 2019) SAJIC, Mirko; BUNDALO, Dusanka; BUNDALO, .Zlatko; LALIC, Dejan; KUZMIC, Goran
    This paper considers, proposes and describes possibilities and methods of using digital electronic technologies for transformation of classical way of teller/counter services in cities and municipalities into modern automated and robotic digital teller/counter services. It is proposed that in the smart cities and municipalities concept for such services be used specially designed universal digital devices. Practical way of transformation in offering and organisation of teller/counter services in the smart city using specially designed digital devices is proposed and described in the paper. Proposed specially designed digital device for such application and way of its usage are also described. Advantages of using digital technologies and digital teller/counter services in comparison with classical way of teller/counter offering are given.
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    SMART UNIVERSAL MULTIFUNCTIONAL DIGITAL TERMINAL/PORTAL DEVICES
    (2019) SAJIC, Mirko; BUNDALO, Zlatko; LALIC, Dejan; BUNDALO, Dusanka; SAJIC, Luka; KUZMIC, Goran
    This paper considers, proposes and describes possibilities and methods for design, implementation and usage of smart digital universal multifunctional terminal/portal devices in many practical applications. Using digital electronic technologies embedded in such devices it is possible to design and implement smart digital terminals/portals for very wide variety of purposes of teller/counter type operations, where such digital machines can replace human work. It is expected that this kind of digital devices will be in perspective widely used in all places where there is needed a certain form of teller/counter services. Such places are for example: banks, post offices, municipalities, companies providing services such as electricity and water distribution, hotels, schools, universities, parking places, theatres, cinemas, various types of transport, etc. Application of different types of such embedded smart digital universal devices enables increasing efficiency, speed and security and decreased costs for all such services. It gives many benefits and advantages to the providers and to the users of such services. Way of design and use of such digital devices and technologies to effectively increase functionality and efficiency of teller/counter services is proposed and described. It is also proposed and described one practically designed and implemented smart universal multifunctional digital terminal/portal device for banking purposes.