AUTOMATION OF TELLER/COUNTER SERVICES IN SMART CITIES CONCEPT USING UNIVERSAL DIGITAL DEVICES
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Датум
2019
Наслов журнала
Журнал ISSN
Наслов волумена
Издавач
Institute of Electrical and Electronics Engineers, IEEE
Апстракт
This paper considers, proposes and describes possibilities and methods of using digital electronic technologies for transformation of classical way of teller/counter services in cities and municipalities into modern automated and robotic digital teller/counter services. It is proposed that in the smart cities and municipalities concept for such services be used specially designed universal digital devices. Practical way of transformation in offering and organisation of teller/counter services in the smart city using specially designed digital devices is proposed and described in the paper. Proposed specially designed digital device for such application and way of its usage are also described. Advantages of using digital technologies and digital teller/counter services in comparison with classical way of teller/counter offering are given.
Опис
Кључне речи
Digital electronic technologies, Information technologies, Teller/counter services, Smart cities, Universal teller/counter devices/terminals