PRODUCT DEVELOPMENT PROCESS REGARDING TO CUSTOMER EMOTIONAL NEEDS

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dc.citation.epage152
dc.citation.spage149
dc.citation.volume8
dc.contributor.authorMarković, Biljana
dc.contributor.authorIvanović, Lozica
dc.contributor.authorĐurić, Aleksija
dc.contributor.editorTomović, Radoslav
dc.date.accessioned2024-04-04T07:46:48Z
dc.date.available2024-04-04T07:46:48Z
dc.date.issued2017
dc.description.abstractA successful development of a new product implies satisfaction of customer’s requirements to the level of their individual wishes which include emotions as well. A new or innovative product should be designed to support customer needs, including the customer’s persona which can be done by including feelings or emotions into interaction with the product. Customers tend to make a decision about a product based on their perception, values and reflections, so designers and manufacturers should consider making emotional design a bottom line in a product development. Therefore, the aim of this paper is to describe evaluation of customer needs regarding to product development process.
dc.identifier.issn978-9940-527-53-2
dc.identifier.urihttps://vaseljena.ues.rs.ba/handle/123456789/1129
dc.language.isoen
dc.publisherFaculty of Mechanical Engineering, University of Montenegro
dc.sourceProceedings, IRMES 2017
dc.subjectproduct development, emotional design, customer needs, evaluation
dc.titlePRODUCT DEVELOPMENT PROCESS REGARDING TO CUSTOMER EMOTIONAL NEEDS
dc.typeArticle
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