POSSIBILITIES OF IMPLEMENTATION OF THE BALANCED SCORECARD METHOD IN HIGHER EDUCATION
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Датотеке
Датум
2015
Наслов журнала
Журнал ISSN
Наслов волумена
Издавач
Faculty of Engineering, Center for Quality
Апстракт
This paper describes the application of the BSC to the existing strategy of the university. With its application an unbalanced strategic state is translated to the balanced state on the way of equal engagement of all resources and segments of functioning of HEI. After the estimated needs for the establishment of a BSC, existing strategic goals of HEI are translated into KSF, and later in the KPI, on which basis is the proven original use of the BSC, and that is translating strategy into an understandable set of indicators. On that way the number of original KPI is reduced on the acceptable number for monitoring and decision making. Creating a strategy map is a simplified picture of the strategy and provided a contribution to the effective implementation of the strategy through the understanding of key parameters of all relevant perspectives of functioning.
Опис
Кључне речи
Balanced Scorecard, Key Success Factors, Key Performance Indicators, Higher Education Institution